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Distributed Workforce An organisation with a distributed workforce, such as a retail group with employees at shops all over the country (or a shipping company with employees on ships at sea), can make good use of World Service. Employees can use the Self Service facilities to enter personal data, time-sheets, expense claims and so on and thus avoid masses of paper work going backwards and forwards and getting lost. Some of the data entered by the employees will need to be authorised by the employee's manager who may be at head office but will, more commonly, be at a remote location - probably the same one as the employee. The manager can also make use of World Service to perform these authorisation operations! If the manager is at head office he or she can use World Service over a LAN. If the manager is elsewhere he or she can use World Service over the Internet. No problem - this is standard with World Service! When a manager logs in, he or she will see employee-related screens only for his or her own employees - the security features within World Service will ensure that. The number of records to which the manager has access can be limited to any set you require and if you want the manager to have a simplified means of opening those screens, like the one described under Self Service, you can have that too! Back |
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